Shopify's fraud analysis tools may flag an order for verification, depending on multiple factors. Some actions that might result in verification include:
Using a VPN or proxy while ordering
Sending the order to a different address than the billing address
Missing or incorrect contact information
How is my order verified?
We'll send an email similar to the one below asking you to reach out to us to verify your order. Give us a call at 888-855-0720.
You won't be charged until we verify the order, so if you noticed you haven't been charged, this may be why.
